I Am Overwhelmed -- How Do I Find the Best Water Restoration Companies in Syracuse?

7/28/2020 (Permalink)

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Consider the Training, Location, Experience, and Equipment Inventory -- SERVPRO Checks All the Boxes to Lead Among Water Restoration Companies in Syracuse.

A water emergency makes no appointment, causing sudden and unexpected confusion and mess that stops your day to day life in Syracuse life in its tracks. Unless you previously experienced a water loss, the many consequences of the aftermath are hard to absorb. Fortunately, if you sign on with a reputable and reliable recovery firm fast, the panic and chaos dissipate quickly. The task you face in finding and hiring such a water restorer is daunting. Here are some tips to help you hire a company that meets your needs.

What Is the Number One Characteristic of a High-Quality Water Damage Recovery Firm?

Sorting through the water restoration companies in Syracuse, unfortunately, must occur in haste. The most critical concern is to verify the type and extent of training the company you consider hiring pursued and continues for both its management and technicians. The industry standard is the rigorous coursework and hands-on training provided by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). Implementation of the knowledge and theories gained during the training and continuing educational opportunities ensures the water restoration delivered bases its approach on research and proven results. 

Is It Important for Water Restoration Companies to Be Local?

It is not unusual for traveling water damage restoration salespeople to canvass neighborhoods, inquiring if help is needed, especially after a storm or a neighborhood disaster like a water main break. You might feel almost lucky to have someone come to the door, feeling like they are saving you from making phone calls and sending emails that can go unanswered. Before you sign a contract, think local. It can be a significant mistake to jump at the chance to hire an itinerant water restoration company:

• You typically are talking to a member of their salesforce, not a trained and experienced inspector or restorer, so an accurate assessment of the damage is not made immediately
• You cannot be sure the company has the required local and state licenses and certifications to do the job
• You will not be able to check references of the company in your accustomed way by talking with friends, neighbors, co-workers, and family
• The company without a local presence cannot complete needed inspections and assessments ahead of time
• The company’s work crews are likely to arrive without an individualized plan for your space, just a cookie-cutter approach they use at every venue
• If you have questions or concerns during the job it is hard to locate a person with the power to intervene -- headquarters might be hundreds of miles away if you can even be sure there is a central office
• After the job completes it can be impossible to connect with the company if work is shoddy or additional issues crop up 

Does Hands-On Experience Matter When Choosing a Water Damage Restoration Company?

SERVPRO is an IICRC-certified local company, committed to the community in which we live and work as well as each customer who honors us with their confidence. With those two boxes checked, we also offer years of experience in the industry, each job we take on supported by the projects we completed before arriving at the most recent crisis. The skill and confidence we have gained previously benefit our current and future customers.  

What Equipment Do Highly-Qualified Water Damage Restoration Companies Rely Upon?

Expect a competent water damage recovery company to arrive with an array of equipment in their service vehicles, ready to start emergency services without delay as soon as the project manager completes a safety and damage assessment. At a minimum we drive to your site with the following water damage-focused equipment:

• Moisture detection and measurement devices
• Some submersible gas-fueled pumps for water deeper than two inches
• Truck-mounted extractors
• Onboard generator to power extractors and access to a holding tank
• Portable extractors with backpack or rolling tanks
• Wand extensions and squeegees to assist with extraction
• EPA-Registered cleaners and disinfectants
• 1.6 mil polyethylene and conduit or other framing materials for containment areas
• Negative pressure air scrubbing equipment
• Floor mats and other accessories for an Injectidry-type system
• Air movers
• Heaters
• Dehumidifiers
• General tools, personal protective equipment, and more 

SERVPRO of East Onondaga County provides our customers with the best protocols and results, placing us among the most reliable and capable water restoration companies based in our community. Call (315) 446-8776 for prompt and professional assistance from our IICRC-trained, highly-qualified, and well-outfitted team.